Shipping policy
Shipping Policy
At Savannah Joy, we aim to provide clear and transparent shipping information so customers know what to expect before placing an order.
Order Cut-Off Time
Our daily order cut-off time is:
2:00 PM Central Time, Monday–Friday
Orders placed before 2:00 PM Central Time on a business day will begin processing that business day.
Orders placed after 2:00 PM Central Time, on weekends, or on U.S. holidays will begin processing on the next business day.
Processing Time
Orders are generally processed within 1–3 business days.
Processing time is the same for all shipping destinations and begins according to the order cut-off schedule above.
Shipping Times
United States
Estimated delivery: 5–10 business days after processing.
Australia
Estimated delivery: 10–15 business days after processing.
Netherlands
Estimated delivery: 10–15 business days after processing.
We currently ship to these three destinations only.
Delivery times are estimates and are not guaranteed delivery dates.
Actual delivery times may vary due to:
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Carrier delays
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Weather conditions
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Holidays
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Incorrect or incomplete shipping addresses
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Operational disruptions
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Other circumstances outside our reasonable control
Shipping Charges
We offer free standard shipping on all orders shipped to the United States, Australia, and the Netherlands.
No additional standard shipping charges will be added at checkout for these destinations.
Order Tracking
When tracking is available, tracking information will be provided after your order has been shipped.
Please note that tracking information may take some time to become active after the carrier receives the package.
Incorrect or Incomplete Address
Customers are responsible for providing an accurate and complete shipping address when placing an order.
If an order is returned to us because of an incorrect or incomplete shipping address, please contact us using the information below for assistance.
Additional shipping costs resulting from an incorrect or incomplete address may be the customer's responsibility.
Contact Us
If you have questions about shipping or your order, please contact us:
Savannah Joy
3669 North 141st Drive
Goodyear, AZ 85395
United States
Phone / WhatsApp: +1 (757) 277-3553
Email: savannahjoyblackemore@gmail.com